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“DynamicsPrint® with IMP is the heart of our planning estimations and imposition systems.
Estimating has become an important science. Our young estimators can deliver accurate plans just as an experienced estimator, with loads of experience, would.”
Angel Viveros, Estimation Manager
Foli De Mexico, Mexico
“The reason we chose DP was because it’s an industry solution which solves many of the problems we had in the standard Microsoft Dynamics setup. Also, there was demand from the management to have final costing, which was also a major challenge in the standard Dynamics solution.
DynamicsPrint® also helps us greatly with scheduling and shop floor management. The data gathered gives us great insights, and results in a much more cost-efficient production.”
Jochem Sants, Project Manager
Van der Most, Heerde, Netherlands
“The professional and highly skilled DynamicsPrint® team led the implementation to develop the expertise internally at DCM with a team of Subject Matter Experts from each of the specialized print production areas. DynamicsPrint’s expertise regarding the system and the industry was instrumental to ensuring the configurations were done properly. As this is a highly configurable solution, the approach and implementation was very well structured and ensured that the team worked from the basic setups to the more complex setups with a pace that was manageable and retainable.
DynamicsPrint® adjusted the resource requirements to accommodate both technical and functional areas of expertise as needed throughout the project, providing best practice directives to ensure that the proper approach was being followed.”
Karen Redfern, VP Operations Technology
DCM, Canada
“I just wanted to let you know how happy I am with DynamicsPrint® and the support you have given KP San Leandro since our launch. The seemingly endless set of tools available really help us run and improve our business.
The visibility into job statuses, P&L, and the ability to create and manage cues that give our team a personalized look into their own area of responsibility have become essential to our business model. I can’t even imagine going back to our old system. Thanks to the DynamicsPrint® team for all your help and support.”
Mark Floyd, Division Director
KP Corp. San Leandro, USA



































































































































Artificial Intelligence is no longer a concept reserved for future innovation. According to a recent analysis by Keypoint Intelligence, AI has entered a new phase within the production printing industry. The conversation is no longer about whether AI will have an impact. It is about where it can create the greatest business value.
One of the report’s most important conclusions is that AI is not replacing print production workflows overnight. Instead, it is delivering incremental improvements that collectively have a significant impact on productivity, profitability, and operational resilience.
AI Is Becoming Practical
Keypoint Intelligence found that print service providers are primarily investing in AI to improve:
Rather than creating autonomous print factories, businesses are embedding AI into existing workflows to make better decisions and reduce repetitive manual work.
This aligns closely with what we are seeing across the DynamicsPrint® customer base.
Better Decisions Start with Better Data
AI is only as effective as the data it has available.
Many print businesses have invested in disconnected systems over the years, making it difficult to gain a complete operational picture. Before organizations can unlock the full potential of AI, they need a unified, reliable data foundation.
This is one of the reasons DynamicsPrint® is built natively inside Microsoft Dynamics 365 Finance & Supply Chain Management.
By bringing estimating, scheduling, shop floor control, inventory, purchasing, finance, and reporting together within a single ERP platform, organizations establish a trusted data foundation that enables meaningful AI-driven insights.
AI That Solves Real Business Problems
The Keypoint Intelligence report highlights scheduling, planning, predictive maintenance, and analytics as the areas where AI is delivering the greatest value today.
These are also the areas where Microsoft continues to invest heavily through Dynamics 365 and Copilot.
DynamicsPrint® extends these capabilities with functionality purpose-built for printing and packaging organizations.
Today, businesses can leverage AI capabilities such as:
As Microsoft continues to expand its AI ecosystem, DynamicsPrint® ensures those innovations become relevant for the unique workflows of the printing and packaging industry.
From Automation to Knowledge
One of the most interesting findings in the report is that AI is helping companies reduce reliance on specialized labor while supporting experienced employees, not replacing them.
We believe this is one of the most important conversations happening in the industry today.
Across print businesses worldwide, decades of operational expertise are approaching retirement. AI represents an opportunity not only to automate repetitive work, but also to preserve knowledge, support better decision-making, and make that expertise available to the next generation of employees.
The future of AI in print is not about replacing people, but rather about enabling people to make better decisions with faster access to information and insights.
The Road Ahead
Keypoint Intelligence concludes that the industry’s most successful organizations will be those that align AI initiatives with business goals, integrate AI into existing workflows, and make better use of their operational data.
We couldn’t agree more.
At DynamicsPrint®, we see AI as a practical business tool, not a marketing buzzword.
That is why we’ve established a dedicated AI team led by Anders Munthe Thomsen and Morten Grauballe. Their focus is to continuously strengthen our internal AI capabilities while driving the development of intelligent features within the DynamicsPrint® platform.
As Microsoft’s AI ecosystem continues to evolve, our goal is simple: ensure print and packaging companies can adopt meaningful AI innovations that improve productivity, simplify operations, and create measurable business value.
The future of production printing will not be defined by AI alone. It will be defined by businesses that combine industry expertise, connected data, and intelligent technology to make better decisions every day.
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